Service Providers

Enabling Service Providers to become Cloud Services Brokerages 

To retain customers, capture new markets and differentiate services, Service Providers need an edge on their competition and to future-proof to address emerging market opportunities.  In what is often considered their “core” business, Service Providers are facing new competition from companies that are offering a range of value-added services to small, medium and large enterprises. 

Jamcracker's Cloud Services Brokerage (CSB) enablement solution helps Service Providers offer cloud services as value-added services to extend their core offerings.  The opportunities are significant for Service Providers to leverage their "trusted advisory" relationships with their SMB and enterprise customers by unifying the delivery of cloud services. Many of the world’s largest service providers such as Telstra, KPN, eircom and many others leverage the Jamcracker Services Delivery Network (JSDN) to deliver hundreds of services to hundreds of thousands of businesses around the world. 

Drive Revenue Growth with True Cloud Services Differentiation

The JSDN provides Service Providers the ability to unify the delivery of cloud services and differentiate their networks as a true cloud computing platform.  Using this approach, Service Providers can reduce customer churn and increase life-time customer profitability. 

Different types of cloud service offerings can be delivered with a single point of provisioning, access, security, billing, administration and support using the JSDN.   Service Providers can now grow ARPU and increase retention by offering new services to their customers, as well as increase market share by differentiating their core offerings with value-add service bundles to enhance up-selling and cross-selling.

 

JSDN

 

Fast Time to Results

Service Providers around the world can now aggregate, deliver and manage a broad offering of public and private cloud services. Jamcracker’s cloud services catalogue provides dozens of pre-integrated and distribution-ready services with pre-negotiated wholesale pricing including:
  • IT Services, Security and Continuity, Communications and Collaboration, Mobility, and Business Applications from leading cloud service providers such as Mozy, Kaseya, Microsoft, McAfee, WebEx, BlackBerry and dozens of others.  
  • Pre-negotiated distribution agreements with these providers, enabling Service Providers to sell these services from their own website and distribute through their own channel partners.  
  • Integrating with Service Providers' own offerings, enabling them to deliver and bundle their core/cloud services with complementary 3rd party cloud services.

With the JSDN, Service Providers who have implemented the Cloud Services Brokerage model have achieved:

  • Broadband retention rate increases of over 60% for cloud services customers. 
  • Over 50% increased ARPU within one year of launching.
  • Competitive displacements of over 20%. 

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