IT Services Integration

The Jamcracker Platform Enterprise Edition delivers acomprehensive set of functionality and capabilities to achievecentralized aggregation, integration and orchestration of internal andexternal cloud computing services. 

Enterprise IT Services Integration

Jamcracker has extensive integration features that are accessible via integration toolkits and APIs, including:

  • Services integration toolkit enables enterprises to integrate existing SaaS, PaaS, IaaS and BPaaS services (e.g. SalesForce.com, WebEx, Microsoft Online Services, Google Apps) and internal cloud services with the Platform’s centralized access, user and service administration, reporting, billing and settlement, and helpdesk ticketing.
  • Enterprise service integration toolkit supports integration with internal LDAP directories, ERP legacy systems, and databases, allowing IT to automate user/service authorization, provisioning, and SSO.
  • Automated billing feeds, enabling IT to integrate external services usage with internal accounting systems to facilitate departmental charge-backs based on services usage.
The Jamcracker Platform allows enterprise IT to aggregateorder management, security and policy management, user and serviceadministration, billing and settlement, usage reporting, and help deskticketing for all private and public cloud services.  Additional capabilities include:
  • Multi-tiered and multi-tenant architecture supports delegated IT administration and separate catalogues that can map to an organization's hierarchy.
  • Self-service fulfillment portals allow end-users to select services they need, whenever they're needed.
  • Single-sign-on (SSO) access to all services, and rich administrative functions enable IT to manage services and users in accordance with corporate governance and regulatory compliance requirements.
  • Unified Services Management dashboards help IT centrally manage, track and optimize services licenses across their organization.