Enhance Revenues and Reduce Churn Today. Rapidly Deploy Hundreds of Solutions to Business Customers through your existing network infrastructure. All in less than 90 Days Jamcracker – Your On-Demand Services Delivery Partner Jamcracker operates a complete business process outsourcing solution that wholesales hundreds of “best-of-breed” on-demand services, providing tremendous flexibility and rapid time-tomarket for sourcing, bundling, and fulfilling a vast array of valueadded services. Service providers can now rapidly realize enhanced revenues by easily offering new value-added solutions to their existing customers, or bundle them with their core network and communications services to gain new customers. Jamcracker's hosted infrastructure, operations, and end-customer support is a white-labeled service that provides an end-to-end ondemand services fulfillment solution for your business customers. Customers can easily access and purchase bundled solutions using a branded web-based administrative console, hosted by Jamcracker, that has rich administrative and support features, including a single point of provisioning, single sign-on, security and policy enforcement, credit card billing, and access to level one and two technical support from a 24/7 call center operated under the service provider's brand. Resellers can set up instant web stores maximizing your reach as also offering better value to your resellers – All in the framework of a Single Services Delivery Network. Functional components include help desk services, billing, collections, settlement, a hosted services-delivery platform, infrastructure management, and a services catalog containing hundreds of on-demand services offered (under) by Jamcracker's solution partners. Jamcracker’s Master Distribution Agreement with Solution Partners ensures a convenient Single Point of Contact and Faster deployment of New Product/Services minus all the Operational issues. Reduced Complexity and Faster deployment means Faster Revenues!! Jamcracker operates a global-scale on-demand ecosystem that allows Service providers to deliver value-added services to market – quickly, easily, and cost-effectively. More Impact, More Reach, More Revenues, Better Customer Value – All with one easy Solution Jamcracker Solution Partners Aggregate and Wholesale Jamcracker Services Delivery Network Services Integration Security Services Provisioning Billing & Settlement Hosting Services Help Desk Support Enable and Support Service Provider / VAR On-Demand Services Portal Resell Value-Added Services Business Customers Core Services Jamcracker Services-Delivery Value Matrix Services-Delivery Functionality On-Demand Services Catalog Outsourced Level 1 and 2 Customer Support Instant Reseller Stores Value to Communication Services Providers Flexibility to source from hundreds of “best-of-breed” on-demand solutions Self-service infrastructure and L1 & L2 support lowers costs Set-up and support multi-tiered distribution channels from service provider's marketplace End-User Portal Single sign-on, provisioning, billing, reporting, and support for service provider's customers Billing and Settlement Managed settlement service reduces complexity of working with multiple solution vendors Marketing Support Services Rapid time-to-market for new value-added services offerings Case Study: Delivering On-Demand with XO Communications XO Communications, a telecommunications provider that promises simplicity without compromising service levels for their business customers, was looking for new value-added services to offer their customers. After extensive analysis of various in-house and outsourced solutions sourcing and delivery options, XO partnered with Jamcracker to source, bundle, and fulfill new solutions bundles for their customers. XO Services thousands of small-to-mid-sized businesses across the U.S with their customers relying on XO to deliver missioncritical connectivity, communications, and web hosting solutions. The initial phase of XO's go-to-market roll-out bundles a variety of best-of-breed managed IT services components including:    Online backup services Blackberry hosted services McAfee desktop security    Microsoft Exchange Microsoft Sharepoint VPN remote access XO relies on Jamcracker for process integration, sourcing, testing, selecting, branding, bundling, demand fulfillment, and branded help desk support for their customers' end users. With Jamcracker On-Demand Services Delivery, XO is able to rapidly bring to market a multitiered on-demand services bundle that further differentiates their core network services and increases customer loyalty. Increase Revenues & Reduce Churn. Contact us today to learn more about Jamcracker's Services-Delivery capabilities. Corporate Headquarters Jamcracker, Inc. 4677 Old Ironsides Drive, Suite 450 Santa Clara, CA 95054 USA (408) 496-5500 | (408) 496-9944 (fax) info@jamcracker.com India Office Jamcracker Software Technologies Pvt. Ltd Maruthi Chambers, e4e Towers - 1st Floor 17/09 C, 17/4C. Rupena Agrahara, Hosur Road Bangalore 560 068 India Phone: +91 (0)80 66171717 | Fax: +91 (0)80 66171723