Gartner: "Does a CSB Make Sense for Your Business?"

Gartner Research VP Benoit Lheureux explains what a Cloud Services Brokerage is, what it does, and why you would consider one as part of a cloud computing strategy.

Download MP3 (5MB, 11:03)

 

Enterprises

Cloud Services Brokerage Enablement Solution for the Enterprise 

The role of enterprise IT is evolving. In many organizations, cloud adoption – particularly with public cloud services – is being driven by line of business units and individuals, and the resultant "cloud sprawl" raises significant issues for enterprise IT in terms of enforcing consistent policies for compliance as well as providing consistent life-cycle management and support services. As organizations evolve to an IT-as-a-service model encompassing different public clouds and private cloud services, they will need a common framework for delivering and managing these distributed services across distributed organizations. They will need to unify services management across public and private clouds, with key requirements including:

  • Security and access control policy enforcement for compliance
  • Life cycle management, including licensing, administration and support
  • Self-service fulfillment for their users
  • Enabling departmental charge-backs for external and internal services
  • Integration with internal IT assets and processes

Jamcracker effectively enables enterprise IT to become Cloud Services Brokerage (CSB) to source, deliver and manage different public cloud and private cloud services throughout their organizations. Leveraging the Jamcracker platform, enterprises are able to ‘broker’ relationships between the users of cloud services and multiple cloud providers with complete control.

 

‘Cloud Sprawl’ in the Enterprise

Enterprise Cloud
Ad-hoc adoption of Clouds by departments, lines of businesses and individual employees is putting pressure on Enterprise IT Admins and CIOs 

 

Transforming Enterprise IT Operations to a Service Broker Model

By adopting the CSB model, VPs and Directors of IT can centralize the delivery and lifecycle management of private and public cloud services across the enterprise – including aggregation, cataloguing, provisioning, access control, security, auditing, monitoring, reporting, metering, chargeback, administration, and user support. 

With the Jamcracker Platform, enterprise IT operations can unify public and private cloud services operations by:
  • Delivering: Single point of provisioning, billing, usage, and user administration across all cloud services.
  • Enforcing: Corporate policies and regulatory compliance across all users, services, verticals and geographies.
  • Auditing: Visibility and accountability of usage in a consistent format for users and services.
  • Managing: Integrate with existing processes, policies, and infrastructure
  • Reporting: Quantitative and qualitative data on services usage.