SOFTWARE-AS-A-SERVICE REFERENCE MODEL FOR ISVS

Jamcracker to Detail Infrastructure for Fast and Efficient SaaS Delivery

Santa Clara, CA, —April 1, 2004— Jamcracker, the leading provider of On Demand Delivery and Management Software has developed the industry’s first Software-as-a-Service (SaaS) Enablement Reference Model, designed to help ISVs understand and overcome the unique challenges the SaaS model presents. This reference model will be unveiled on April 7, 2005 during a webinar moderated by IDC Analyst Amy Konary and hosted by MR Rangaswami of the Sand Hill Group. KANA, which has recently released its own On Demand offering using this reference model, will present a case study during the webinar.

IDC’s SaaS Analyst Amy Konary forecast s that worldwide spending on SaaS will reach $10.7 billion by 2009, a compound annual growth rate (CAGR) of 21%. “Consumption of software as a service will continue to grow and ISVs will either respond with SaaS offerings or potentially lose market share. A challenge for ISVs is developing a SaaS delivery infrastructure that is operationally efficient and in time to capture market share. This reference model is designed to help them accomplish this,” stated Konary.

Jamcracker’s reference model addresses SaaS-specific issues, such as identifying the necessary functional layers in the ecosystem and how they should interrelate to achieve best practices for SaaS delivery. The SaaS Enablement Reference Model is based on Jamcracker’s own five-year experience delivering SaaS, as well as the experiences of its clients.

For more information about the webinar and to register, visit Sandhill.com http://sandhill.com/community/event_detail.php?id=49. All participant s will receive a copy of the SaaS Enablement Reference Model white paper.

Jamcracker provides software solutions and expertise that Soft ware Companies and Service Providers need to efficiently deliver and manage their On Demand, or Software-as-a-Service Solutions. Jamcracker’s On Demand Delivery and Management software is a fully integrated solution that provides the process efficiencies to profitably scale an On Demand delivery model and to effortlessly add new applications/services and distribution channels. Jamcracker also features the On Demand Enablement Kit that helps soft ware companies quickly net out all the difficult business, operational and technical variables so they can rapidly devise and implement a Software-as-a-Service strategy. www.jamcracker.com

Sand Hill Group serves the $600 billion plus software, services and solutions market. Sand Hill Group provides investments and management advice to emerging enterprise technology leaders. Sand Hill also owns Sandhill.com the premier destination site and resource center for CEOs, VPs, Entrepreneurs, VCs and for members of the software industry eco-system. Its weekly electronic newsletter is read by thousands of executives. Sand Hill produces the "Enterprise" and “Software” conferences for CEOs and high-level executives in the industry and creates high-impact research reports for its constituents. www.sandhill.com