The Jamcracker Services Delivery Network (JSDN) provides a complete solution for a successful On-Demand business. Enabling, managing, and administering an On-Demand environment is complicated, but JSDN makes it easy, fast, and profitable for service providers to capitalize on the growing On Demand market.
JSDN provides its members with the following capabilities:
- IT Automation JSDN enables the automated and unified provisioning, management, and delivery of On-Demand services.
- Vendor Management Jamcracker has negotiated master distribution agreements and completed JSDN service integration with dozens of software and other On-Demand providers, to allow service providers and their channel partners to resell these products immediately.
- Support and Billing Administration JSDN provides help desk support services as well as payment processing and settlement.
The essential features of JSDN simplify operational processes and increase flexibility for profitably delivering On-Demand services:
- Service Management Manages user applications and services for maximum marketing effectiveness and administrative efficiency by sourcing, re-branding, bundling, offering, and delivering services and applications to customers, resellers, and partners.
- User Management Automates critical processes for managing users and organizations as well as their access to applications, services, and other resources. User Management includes automated profile synchronization, rules-based provisioning, roles and privileges management, and self-service.
- Access Management Provides authentication, authorization, and access control to applications, services, and other resources as well as enables the tracking of user access to the same. It also includes single sign-on, federated access, password policies, reporting, and billing integration.
- Administrative Services Creates distributed process support through delegated administration, centralized control, workflow and worklist, reporting and billing, and role specific dashboards.
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