Service Providers
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Case Studies
XO Communications
 
 
 
 
 
 
Service Providers: Enablement
   

The Jamcracker Services Delivery Network (JSDN) provides service providers with a turnkey solution that enables rapid time to market for On-Demand software services, eliminating the need for costly and complex new technology investments.

JSDN is a complete business process outsourcing solution that includes a hosted services-delivery platform, content/ISV wholesale distribution agreements, help desk services, billing, collections, settlement, and infrastructure management. JSDN members can choose from a pre-certified catalog of dozens of On-Demand services.

The JSDN infrastructure features a streamlined, carrier-grade, scaleable, open standards-based architecture that is network and technology agnostic. It integrates with existing OSS, BSS and IMS infrastructure, and modular APIs are available to develop adapters for new content, services, and applications.

The JSDN includes several key components to On-Demand delivery including access control, identity management, user profile management, service cataloging, promotion management, personalization, and bundling. Service Providers can also benefit from a growing community of content and technology partners, providing them a new level of agility to respond to ever-changing market conditions. All this provides the flexibility to create different offerings to meet the highly variable needs of users’ customers, empowering them to select their own personalized services through a subscription or pay-per-use model.

JSDN – Marketplace Infrastructure Features

  • Service Management and Bundling:
    • Service creation & approval.
    • Service bundling, including services from different vendors, multiple data centers and disparate architectures.
    • Service subscription management.
    • Automated service provisioning based on user events.
    • Complex sequential provisioning workflows.
    • Service test drives

  • Administration and Support:
    • Delegated administration.
    • Self-service registration and account management.
    • Centralized support infrastructure.
    • Proxy management of reseller accounts by wholesaler administrator.
    • Proxy management of customer accounts by reseller administrator

  • Instant Reseller Stores:
    • Self-service reseller enablement.
    • Easily customizable branding for each reseller.
    • Web based merchandising and pricing.
    • Email notifications.
    • End user portal with single-sign-on
  • Service Pricing & Billing:
    • Wholesale, reseller and vendor price support.
    • Minimum advertised pricing (MAP).
    • Subscription and one-time-charge pricing.
    • Order management.
    • Order visibility and history.
    • Credit Card payments.
    • Automated invoicing and integration with enterprise billing applications

  • Integration and Standards support:
    • Web Services/WSDL.
    • Java/JCA/JMS support.
    • .net integration.
    • Integration with enterprise directories such as Active Directory and LDAP.
    • DSML and SAML for single-sign on.
Next >> Case Studies: XO Communications

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