The Jamcracker Platform is a comprehensive cloud services broker, cloud services management and cloud governance platform, including cloud services provisioning, policy management, cloud cost management, and operations management. Jamcracker enables organizations to create, deliver, and manage multi cloud services and implement a cloud-enabled business model for offering, delivering, supporting and billing for multi cloud services. The Platform offers flexibility and scalability, with a multi-tiered, multi-tenant architecture, RESTful APIs and integration frameworks while supporting localization in terms of multiple currencies, languages and timezones. Jamcracker enables partners including telecom service providers, managed services providers, system integrators, distributors, technology and value added resellers to unify, deliver and manage SaaS, PaaS and public or private IaaS cloud services for the end customers including enterprise, mid-market, SMB and government organizations.
Enable users to access the self-service catalog to order any on-boarded apps and get them automatically provisioned for use. More on App and User Provisioning & Administration
The Jamcracker Platform allows enterprises to control user access rights across the platform via profiles that manage multiple user roles and privileges across applications and private and public clouds. The platform also manages multiple service-specific roles for users through a single view, thereby reducing the complexity of managing users’ roles and privileges across the platform.
The Jamcracker billing and payment system lets you monetize your process, integrate with critical applications, and account and charge for cloud services used. Utilization can be billed based on subscription or usage. The Jamcracker rating engine tallies rates and tariff information from the offer configuration and then generates invoices. The billing functionality reconciles payments against invoices and triggers collection processes when applicable. It can also interface with various payment channels in real time.
The Jamcracker platform provides self-service provisioning of users and apps (services). Users can access the self-service catalog and order any on-boarded service; the platform automatically provisions the application or service and then sends an email notification.
Jamcracker manages users' identities, providing them with timely access to applications and data. The platform streamlines account setup and deactivation, synchronizing of user attributes with directories, and self-service access requests for on-premise apps and cloud services.
Identity and policy management is easy to define, but difficult to enforce. Systems evolve, users come and go, and existing users’ privileges change as their jobs change. Without automated identity policy enforcement, violations can go undetected for months or years, leading to significant security risk.
Jamcracker's automated solutions enforce access policy proactively and detect existing violations in your environment. Business and IT managers can quickly and easily define access policies, using a point-and-click interface.
The Jamcracker Platform provides governance and spend management for cloud services by letting IT track every expense from beginning to end, including IT costing, chargeback, and showback.
The Jamcracker spend management system provides visibility into cloud usage vs. budget. It provides a granular view of cloud usage for each provisioned workload, allowing users to view usage data via interactive graphs. Users can analyze current usage data and even visualize projected cloud services spend for a specific timeframe, and compare it with budgeted amounts for departments, LOBs, etc.
Jamcracker's cost-tracking capability uses current and historical usage data to estimate future trends. The budgeting system can set usage thresholds and send alerts when the thresholds are exceeded.
The Jamcracker platform offers a multi-tiered content management system-based catalog, providing the flexibility to onboard and aggregate wide-ranging cloud services (SaaS, PaaS, and IaaS) and the ability to customize the layout of the marketplace.
Services catalog management lets enterprises and service providers showcase services offered by your IT department or display in one place all of your products and services. It also allows you to promote your offerings, with easy navigation that encourages customers to access the self-service catalog.
JSDN reporting framework provides comprehensive solution for all forms of reporting needs. The framework comprises of two types of reports. A set of standard reports which are shipped with the product and other which empowers customers to create their own custom reports as per their business needs. The framework allows customers to build, generate, save, edit and delete reports. With the “Data level RBAC” mechanism, sensitive data will be hidden by providing better security for the report data, based on user role. The Framework has the capability to offline large reports and notifies respective users to download the report without impacting system performance.
One of the major challenges of managing cloud resources is identifying and resolving cloud infrastructure performance issues. IT needs to monitor resources continuously and identify and resolve these issues promptly.
The Jamcracker Platform helps identify problems before they arise, by allowing virtual machines to be monitored continuously. It captures information such as CPU and RAM utilization, physical memory usage, network bandwidth I/O utilization, disk I/O utilization, and more. The platform also includes graphics and dashboards that allow complete visibility and control over performance, availability, and capacity utilization.
If you have numerous IaaS cloud services to deliver to your customers, you need a provisioning and orchestration framework that can support multiple clouds and transform your IT department into a self-service organization that can automate, configure, and provision cloud resources from any cloud with just a few clicks.
Jamcracker's IaaS orchestration and delivery automates the deployment and management of infrastructure services and applications across public, private, and hybrid cloud environments. Enterprises can deliver infrastructure services faster, by managing resource usage, availability, scalability, performance, and more.