Jamcracker Propels First Distribution to Launch Microsoft Cloud Solution Provider (CSP) Services Marketplace for Resellers


First Distribution, South Africa's leading distributor for data center, enterprise and cloud solutions and Microsoft Gold Partner, recently announced their entry into the <a href="https://www.jamcracker.com/microsoft-cloud-solution-provider-program">Microsoft Cloud Solution Provider (CSP) Program</a> and plans to launch a cloud marketplace for Microsoft CSP services. First Distribution is constantly expanding its cloud initiatives, now taking the opportunity to become a 2-Tier Distributor of Microsoft's CSP program. With Cloud Marketplace for Microsoft CSP services, First Distribution resellers own the complete customer lifecycle, allowing them to easily sell Office 365, Azure, CRM Online, Sharepoint online and Windows Intune subscriptions and helping customers take advantage of cloud services by owning the entire billing process and directly managing support. 

Jamcracker is a leader in the cloud broker market and has been enabling distributors, resellers, services providers and enterprises with cloud services aggregation, integration, governance and management capabilities using Jamcracker’s cloud services brokerage and marketplace enablement platform. Using Jamcracker Service Delivery Network (JSDN) platform for channel partners, First Distribution will soon launch a Microsoft CSP marketplace with many white-labeled self-branded webstores for reseller partners to strengthen customer relationships and expand Microsoft cloud services sales opportunities within their enterprise, mid-market and SMB customer base. In addition to aggregating, onboarding, integrating and governing various Microsoft CSP cloud services, JSDN also enables First Distribution to provide its reseller partners many other value added cloud marketplace functions such as offers catalog, direct billing, showback/chargeback reports, bundling of legacy products and cloud services via special offers, subscription management, cloud cost management and helpdesk support for purchased products and services. In essence, Jamcracker's services delivery platform helps Microsoft CSP partners manage Azure, Office 365 and other CSP cloud services from order to cash, creating a single touchpoint to onboard and manage all Microsoft cloud services through a cloud marketplace. 

Jamcracker JSDN platform provides the following key cloud marketplace capabilities for Microsoft CSP umbrella of cloud services:
•    Creation of Master Services Catalog with Azure and Office 365 services
•    Multi-tenant and Multi-tiered Microsoft CSP Cloud Marketplaces
•    On-boarding Office 365 on JSDN Platform and enabling CSP based Office 365 subscriptions including provisioning, single sign-on and support for various subscription terms
•    Support for AD / ADFS to integrate with enterprise identity shared services
•    Support for Tier-1 and Tier-2 reseller models for reselling CSP Services including bundling/packaging of cloud services with flexible pricing options for trials, promotions and volume discounts
•    Billing systems integration with traditional ERP systems
•    Continuous visibility into services subscription utilization and cloud cost management

In addition to Microsoft CSP program services, the Jamcracker JSDN platform already supports many popular Microsoft’s standalone products and cloud services including Exchange Online, Office 365 Business and Enterprise Suites, One Drive, Project Online, Sharepoint On-premise and Online, and Skype for business.  

We are happy to see that our customers such as First Distribution are taking big strides to enable Cloud Marketplace for Microsoft CSP cloud services and in turn are helping their resellers to change the landscape of enterprise IT. Kudos to the First Distribution team for this fantastic achievement!

Link to First Distribution press release: 

Link to the First Distribution Marketplace (pre-launch):

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