Editorial Contacts |
|
| For Jamcracker |
TELUS |
| Marc Gendron |
Allison Vale |
| 781-237-0341 |
416-629-6425 |
| marc@mgpr.net |
Allison.Vale@telus.com |
Jamcracker and TELUS Partner to Supply On-Demand Software Services to U.S. Based Carriers
TELUS Future Suite Enables Telecom Service Providers to Offer Software as a Service Business Bundles in as little as 90 Days
SANTA CLARA, Calif. and VANCOUVER, B.C., Dec. 10, 2007 – Jamcracker, the on-demand services company, and TELUS, a leading multi-national
telecommunications company, today announced that they have partnered to
bring to market TELUS Future Suite, a Software as a Service (SaaS) delivery
infrastructure for communications service providers. TELUS Future Suite
provides telecom, cable and Internet service providers with a fast turn-on and
profitable solution for bundling, reselling, and supporting dozens of new
on-demand applications for business customers.
According to industry research firm Gartner Inc., the market
for on-demand services will reach $19.3B by 2011. However, building a delivery,
billing, and support infrastructure for on-demand services is a costly,
complicated, and multi-year project. TELUS Future Suite was created to allow
service providers to begin offering bundled on-demand collaboration, mobility,
and security software applications in as little as 90 days. TELUS Future Suite
integrates with a carrier’s existing network infrastructure and capital
expenses can be as little as zero.
"Telecom carriers recognize the market opportunity presented
by on-demand software services, but the technical, financial, and opportunity
costs associated with building or purchasing an in-house delivery
infrastructure have been a major obstacle," said Brent Allison, VP Partner
Solutions Marketing for TELUS. "TELUS Future Suite removes the barriers to
entry that until now have prevented all but the largest service providers from
offering value-added software services."
Mix and Match Applications
TELUS Future Suite provides a complete set of best-in-class
IT and business application services backed by a customer support call center.
These on-demand services can be sold individually or as a bundle, and branded
by carriers as their own. TELUS Future Suite provides a unified provisioning and billing platform, from which service providers can deliver:
- Microsoft Exchange
- BlackBerry and Motorola wireless email services
- Microsoft SharePoint collaboration services
- Webex Conferencing
- McAfee Total Protection for Small Businesses
- Arsenal Digital online data backup services
- Kaseya remote desktop patch management
- Positive Networks virtual private networks (VPN)
- St. Bernard iPrism URL, IM, and spam filtering
"TELUS is a trusted provider of value-added communications
services to carriers in North America, many of whom are
interested in delivering on-demand software applications to increase customer
retention, profitability, and competitive differentiation," said Steve
Crawford, vice president of marketing for Jamcracker. "TELUS Future Suite, with
Jamcracker’s support, enables these carriers to quickly go-to-market with a
broad array of new value-added services, without impacting their network
operations or requiring major financial investments."
TELUS Future Suite is powered by the Jamcracker Services
Delivery Network (JSDN), which eliminates the need for costly and complex
technology investments. JSDN is a completely outsourced on-demand services
delivery solution that includes branded eCommerce portals, order management,
unified provisioning of multiple services, single-sign-on for end-users,
billing reconciliation and settlement, branded call center support, and access
to Jamcracker’s wholesale catalogue containing hundreds of on-demand solution offerings. "The
Jamcracker eco-system is perfectly suited to delivering existing
best-of-breed applications," added Allison, "as well being
an efficient channel to market for TELUS' extensive catalog
of proprietary applications and e.tools that are in
demand by both service providers and their customers."
About TELUS
TELUS (TSX: T, T.A; NYSE: TU) is a leading national telecommunications
company in Canada, with $9.0 billion of annual revenue and 11.0 million
customer connections including 5.4 million wireless subscribers, 4.4 million
wireline network access lines and 1.2 million Internet subscribers. TELUS
provides a wide range of communications products and services including data,
Internet protocol (IP), voice, entertainment and video. Committed to being Canada’s
premier corporate citizen, we give where we live. Since 2000, TELUS and our
team members have contributed more than $91 million to charitable and
non-profit organizations and volunteered more than 1.7 million hours of service
to local communities. Eight TELUS Community Boards across Canada lead
our local philanthropic initiatives. For more information about TELUS, please
visit www.telus.com.
About Jamcracker
The Jamcracker Services Delivery Network enables Telcos, Internet Service Providers (ISPs), Value Added Resellers (VARs), and SaaS (Software as a Service) vendors to profitably deliver on-demand services to businesses and consumers. Founded in 1999 by K.B. “Chandra” Chandrasekhar, the founder of Exodus Communications and chairman of e4e Services and Aztec Software, Jamcracker’s mission is to enable on-demand service delivery on a global scale. Jamcracker is a privately held company with headquarters in Santa Clara, California, and offices in Bangalore, India. For more information, visit www.jamcracker.com.
 |