Digital Marketplace Solution for Tier I CSP Partners
Microsoft Cloud Solution Provider (Direct CSP) / Tier 1 Partner? Finding it tough to scale, manage tenants, and boost revenue? Jamcracker's Digital Marketplace is the solution you need !
Microsoft CSP Management Platform for Direct Partners
Jamcracker helps Microsoft CSP Tier 1 Partners manage the complete CSP lifecycle from tenant onboarding and license provisioning to automated billing and profit optimization all in one place.
- Effortlessly map your Microsoft CSP details, automatically import your existing tenants, Azure Plan, Azure subscriptions, and O365 subscriptions and licenses, and start managing your customers and their billing efficiently through the Jamcracker Digital Marketplace.
- Enhance Customer Satisfaction with Rapid Deployment: Jamcracker's Digital Marketplace, empowers Microsoft CSP Tier I partners/Direct Providers to deploy Microsoft Cloud Services in mere hours, leading to exceptional customer satisfaction.
- Streamlined Operations & Simplified Cloud Delivery: Our platform handles the complete lifecycle, starting from effortless tenant onboarding, creating service packages, customizable margins and discount management, and streamlined order-to-cash workflows, all through integrated lifecycle management.
- Accelerate Growth: Rapidly deliver and manage Microsoft cloud services through Jamcracker's Digital Marketplace, enabling you to swiftly capture emerging market opportunities.
- Maximize Revenue: Expand your Microsoft cloud solution service offerings including Azure (infrastructure), Dynamics 365 (business applications), Microsoft 365 (modern work applications), Power Platform (digital and app innovation) and Security services and significantly increase profitability.
- Drive Business Success with Jamcracker's Optimized Management: Achieve your business goals faster through optimized resource management and proactive risk mitigation, all facilitated by Jamcracker's comprehensive Digital Marketplace.
Empowering Partners with Jamcracker's Platform for Microsoft Cloud Solutions
Azure Cloud
Orchestrate, manage and monitor Azure virtual machines, volumes, and images from a dashboard that gives instant visibility and control across all Azure cloud resources. Tie in policy controls and business processes to streamline operations and billing across Azure public, private and hybrid cloud options. Azure Management
Office 365
Enable your end users to avail Office 365 umbrella of Microsoft’s suite of productivity applications as cloud service subscription. Use existing Microsoft Identity Platform such as Active Directory or Active Directory Federation Services (ADFS) to onboard new and existing users to access Office 365 cloud services through Jamcracker Platform.
Self Service or Order on Behalf of functionality
- Quickly enable end-customers to browse, compare, procure and provision cloud services listed in the catalog in an on-demand fashion
- Resellers can order on behalf of their end customers offering purchasing convenience to their customers
Direct Provider
- Empower your small business and mid market customers to consume a rich set of Microsoft Cloud Services through a self service marketplace
- Manage both the greenfield as well brownfield enterprise customers consuming Microsoft Cloud Services licensed under enterprise agreement
- Manage provisioning, aggregated billing and support of all Microsoft Cloud Services ordered by a customer
- Reconcile end customer consumed Microsoft Cloud Services with Microsoft through a settlement report
Microsoft Cloud Services Up-Sell and Cross-Sell Opportunities
The Jamcracker Platform comes with 40+ pre-integrated, out-of-the-box Microsoft Cloud Services offering you ample up-sell and cross-sell opportunities
These services include:- Microsoft Office 365 including Outlook, Sharepoint, Office, One Drive, Yammer
- Microsoft Azure including Windows Azure Pack
- Exchange
- Azure Active Directory
- Microsoft Dynamics CRM
- Enterprise Mobility Suite
Cloud Billing and Settlement Platform
- Use the Jamcracker billing engine to manage complex multi-tier subscriptions as well as usage based billing models
- Set differential pricing based on a reseller’s profile to optimize revenue potential
Improve Margins through 3rd Party ISV Services Bundling
- Bundle your core services and 3rd party ISV services along with Microsoft Cloud Services and improve the deal size and margin contribution
- Enable partners to build an ecosystem of cloud services around management platform through quick and simple API integration Software Development Kit (SDK)
- Choose from Jamcracker's extensive services catalog consisting of pre-built adapters for hundreds of popular SaaS, PaaS and IaaS Cloud services (e.g. Salesforce, Webex, O365, Google Cloud Platform (GCP), AWS, Azure, VMware, etc.) for faster time to market
Learn How You Can Succeed With Microsoft CSP Program
Frequently Asked Questions (FAQs)
1. How can I automate Microsoft CSP billing and provisioning as a Tier 1 partner?
You can use Jamcracker's Digital Marketplace to fully automate tenant onboarding, Azure Plan imports, license provisioning, and billing—saving time and scaling faster.
2. Is there a self-service marketplace I can offer my Microsoft CSP customers?
Yes. Jamcracker lets you launch a branded self-service portal where customers can buy, manage, and renew Microsoft cloud services like Office 365, Azure, and more.
3. What’s the best way to manage multiple Microsoft CSP tenants from one platform?
Jamcracker makes it easy to manage all your tenants, subscriptions, and billing from a single dashboard, whether you're a Direct CSP or supporting sub-resellers.
4. Can I bundle Microsoft cloud services with other SaaS offerings?
Absolutely. With Jamcracker, you can create service bundles that include Microsoft 365, Azure, Dynamics 365, and third-party ISV services—all with flexible pricing.
5. How does Jamcracker help Tier 1 CSPs improve margins?
Jamcracker lets you apply custom pricing by customer or reseller, automate billing, and upsell value-added services—helping boost profit margins.
6. Does the platform support Azure usage-based billing?
Yes. Jamcracker captures Azure consumption data, calculates usage-based charges, and generates accurate invoices automatically.
7. What services can I offer through the Jamcracker Marketplace?
You can offer over 40 Microsoft cloud services—including Azure, Microsoft 365, Dynamics 365—plus pre-integrated third-party SaaS and PaaS solutions.
8. Can MSPs or resellers manage CSP services for their clients with this platform?
Yes. MSPs and resellers can manage customer provisioning, automate billing, and even place orders on behalf of their clients using Jamcracker.