Digital Marketplace Solution for Tier I CSP Partners
Microsoft Cloud Solution Provider (Direct CSP) / Tier 1 Partner? Finding it tough to scale, manage tenants, and boost revenue? Jamcracker's Digital Marketplace is the solution you need !
Empower Your Cloud Business with Jamcracker's CSP Platform
- Effortlessly map your Microsoft CSP details, automatically import your existing tenants, Azure Plan, Azure subscriptions, and O365 subscriptions and licenses, and start managing your customers and their billing efficiently through the Jamcracker Digital Marketplace.
- Enhance Customer Satisfaction with Rapid Deployment: Jamcracker's Digital Marketplace, empowers Microsoft CSP Tier I partners/Direct Providers to deploy Microsoft Cloud Services in mere hours, leading to exceptional customer satisfaction.
- Streamlined Operations & Simplified Cloud Delivery: Our platform handles the complete lifecycle, starting from effortless tenant onboarding, creating service packages, customizable margins and discount management, and streamlined order-to-cash workflows, all through integrated lifecycle management.
- Accelerate Growth: Rapidly deliver and manage Microsoft cloud services through Jamcracker's Digital Marketplace, enabling you to swiftly capture emerging market opportunities.
- Maximize Revenue: Expand your Microsoft cloud solution service offerings including Azure (infrastructure), Dynamics 365 (business applications), Microsoft 365 (modern work applications), Power Platform (digital and app innovation) and Security services and significantly increase profitability.
- Drive Business Success with Jamcracker's Optimized Management: Achieve your business goals faster through optimized resource management and proactive risk mitigation, all facilitated by Jamcracker's comprehensive Digital Marketplace.
Empowering Partners with Jamcracker's Platform for Microsoft Cloud Solutions
Azure Cloud
Orchestrate, manage and monitor Azure virtual machines, volumes, and images from a dashboard that gives instant visibility and control across all Azure cloud resources. Tie in policy controls and business processes to streamline operations and billing across Azure public, private and hybrid cloud options. Azure Management
Office 365
Enable your end users to avail Office 365 umbrella of Microsoft’s suite of productivity applications as cloud service subscription. Use existing Microsoft Identity Platform such as Active Directory or Active Directory Federation Services (ADFS) to onboard new and existing users to access Office 365 cloud services through Jamcracker Platform.
Self Service or Order on Behalf of functionality
- Quickly enable end-customers to browse, compare, procure and provision cloud services listed in the catalog in an on-demand fashion
- Resellers can order on behalf of their end customers offering purchasing convenience to their customers
Direct Provider
- Empower your small business and mid market customers to consume a rich set of Microsoft Cloud Services through a self service marketplace
- Manage both the greenfield as well brownfield enterprise customers consuming Microsoft Cloud Services licensed under enterprise agreement
- Manage provisioning, aggregated billing and support of all Microsoft Cloud Services ordered by a customer
- Reconcile end customer consumed Microsoft Cloud Services with Microsoft through a settlement report
Microsoft Cloud Services Up-Sell and Cross-Sell Opportunities
The Jamcracker Platform comes with 40+ pre-integrated, out-of-the-box Microsoft Cloud Services offering you ample up-sell and cross-sell opportunities
These services include:- Microsoft Office 365 including Outlook, Sharepoint, Office, One Drive, Yammer
- Microsoft Azure including Windows Azure Pack
- Exchange
- Azure Active Directory
- Microsoft Dynamics CRM
- Enterprise Mobility Suite
Cloud Billing and Settlement Platform
- Use the Jamcracker billing engine to manage complex multi-tier subscriptions as well as usage based billing models
- Set differential pricing based on a reseller’s profile to optimize revenue potential
Improve Margins through 3rd Party ISV Services Bundling
- Bundle your core services and 3rd party ISV services along with Microsoft Cloud Services and improve the deal size and margin contribution
- Enable partners to build an ecosystem of cloud services around management platform through quick and simple API integration Software Development Kit (SDK)
- Choose from Jamcracker's extensive services catalog consisting of pre-built adapters for hundreds of popular SaaS, PaaS and IaaS Cloud services (e.g. Salesforce, Webex, O365, Google Cloud Platform (GCP), AWS, Azure, VMware, etc.) for faster time to market
Frequently Asked Questions (FAQs)
1. What is Jamcracker's Digital Marketplace Solution for Tier I Microsoft CSP Partners?
It’s a comprehensive platform that enables Tier I (Direct) Microsoft CSPs to manage tenants, subscriptions, billing, and cloud services efficiently, helping scale operations and drive revenue growth.
2. How does Jamcracker improve cloud service deployment and customer satisfaction?
With rapid provisioning capabilities, partners can deploy Microsoft cloud services like Azure and Office 365 within hours, leading to faster onboarding and higher customer satisfaction.
3. What lifecycle operations can be managed with the platform?
The platform covers tenant onboarding, service packaging, pricing/margin control, discounting, order-to-cash workflows, and settlement reporting—all through integrated lifecycle management.
4. Does the platform support self-service and reseller features?
Yes, customers can browse and order services via a self-service portal, while resellers can place orders on behalf of customers, enhancing operational convenience and service reach.
5. What Microsoft cloud services are supported for upsell and cross-sell?
40+ pre-integrated services including Microsoft 365, Azure, Dynamics CRM, Exchange, Power Platform, Enterprise Mobility Suite, and Azure Active Directory are supported to increase revenue potential.
6. Can I bundle Microsoft services with third-party ISV offerings?
Absolutely. The platform supports bundling of Microsoft and 3rd-party services using pre-built adapters and SDKs, enhancing deal value and enabling ecosystem expansion with SaaS, PaaS, and IaaS options like AWS, GCP, and Salesforce.